بررسی عوامل مرتبط با فرسودگی شغلی کارکنان مراکز بهداشتی–درمانی شهرستان همدان در سال 1391

Introduction: Burnout syndrome includes aspects of emotional exhaustion, depersonalization and decrement of personal accomplishment. Medical and health care staffs are vulnerable to burnout syndrome because of their exposure to physical and psychological stressors. The present study assessed the rate of features of burnout syndrome and its relations to demographic characteristics in staffs of health care centers of Hamadan city. Methods: This cross-sectional study was conducted as a census on 278 staffs at health centers in Hamadan. Data was collected using the demographic questionnaire and Maslach Burnout Inventory. The obtained data were analyzed via SPSS software. Results: Average score for emotional exhaustion, depersonalization and personal accomplishment were 21.44, 4.71 and 32.17, respectively. There was a significant relationship between emotional exhaustion, depersonalization and personal accomplishment (P0/05). Conclusion: In view of high frequency of burnout (55.7) among health staffs and the impact of burnout on job, family, individual performance, absence from work and early retirement and job satisfaction increase through improving working conditions in the health care environment should be paid more attention.